AIPQP

Privacy Policy

AIPQP PRIVACY POLICY

Effective Date: 01.06.2026
Last Updated: 01.06.2026

This Privacy Policy explains how AIPQP(“AIPQP”, “we”, “us” or “our”) collects, uses, stores, discloses and otherwise processes personal information in connection with AIPQP's websites, applications, software, artificial-intelligence services and related services, including aipqp.com, app.aipqp.com and associated services (collectively, the “Service”).

This Privacy Policy applies to individuals who:

  • visit our websites;

  • create an AIPQP account;

  • use the AIPQP platform;

  • use AIPQP AI functionality;

  • communicate with AIPQP;

  • use an AIPQP account provided by an organization; or

  • otherwise interact with AIPQP.

This Privacy Policy is intended to provide information required by applicable privacy and data-protection laws, including, where applicable, the EU General Data Protection Regulation (“GDPR”), UK GDPR, applicable United States privacy laws, Canada's privacy laws, Mexico's privacy laws, China's Personal Information Protection Law (“PIPL”), and other applicable privacy legislation.

If mandatory local law provides greater privacy rights or imposes additional obligations, those requirements apply to the extent legally required.

1. IMPORTANT SUMMARY

AIPQP is an AI-powered manufacturing, engineering and quality platform.

To operate the Service, we may process:

  • email addresses;

  • passwords and authentication information;

  • names supplied by users;

  • organization names supplied by users;

  • account information;

  • usage information;

  • technical information;

  • IP addresses;

  • device and browser information;

  • login information;

  • Customer Data;

  • engineering and manufacturing information;

  • quality information;

  • project information;

  • communications with us; and

  • other information described in this Privacy Policy.

Email verification is not identity verification

When a user registers an account, AIPQP may verify that the user can access the email address supplied during registration.

Verification of an email address does not mean that AIPQP has verified the user's identity, legal name, employment, professional qualifications or organization.

Names and organization names supplied during registration may be self-declared and may not be independently verified.

2. WHO IS RESPONSIBLE FOR YOUR INFORMATION?

The entity responsible for processing personal information under this Privacy Policy is:

AIPQP
Email: info@aipqp.com

Depending on the nature of the processing and applicable law, AIPQP may act as:

  • a controller;

  • data controller;

  • processor;

  • service provider;

  • business;

  • contractor;

  • or another legally defined role.

The applicable role depends on the circumstances of the processing and applicable law.

3. INFORMATION WE COLLECT

We collect information directly from users, automatically through use of the Service, and, where applicable, from organizations or third parties.

3.1 Registration Information

When you create an account, we may collect:

  • email address;

  • password;

  • name;

  • organization name;

  • country or region;

  • account identifier;

  • registration date;

  • account status;

  • email-verification status; and

  • other information you choose to provide.

The name and organization information may be self-declared.

We generally do not require documentary proof of identity merely to create a standard AIPQP account unless a particular feature, legal requirement or security process requires it.

4. PASSWORD INFORMATION

We need authentication information to secure your account.

AIPQP should not store passwords in plain text.

Passwords may be processed using appropriate security mechanisms, such as hashing and related authentication technologies.

We may process information associated with:

  • password creation;

  • password changes;

  • password resets;

  • account recovery;

  • authentication;

  • security verification; and

  • suspicious login detection.

We do not need your password for ordinary customer support.

You should never send your password to AIPQP personnel.

5. EMAIL ADDRESS

Your email address may be used to:

  • create your account;

  • verify your account;

  • send verification messages;

  • reset your password;

  • recover your account;

  • provide security alerts;

  • provide important Service notifications;

  • communicate with you concerning your account;

  • provide customer support;

  • process billing where applicable;

  • send legally required notices; and

  • communicate other Service-related information.

Where permitted by applicable law and subject to applicable marketing rules, we may also use your email address for product updates or marketing communications.

You may unsubscribe from non-essential marketing communications.

You cannot necessarily unsubscribe from essential transactional or security communications.

6. NAME AND ORGANIZATION INFORMATION

AIPQP may request your full name and organization name.

These fields may be used for:

  • account identification;

  • displaying account information;

  • workspace administration;

  • collaboration;

  • customer support;

  • invoicing;

  • organization management;

  • communications;

  • security;

  • Service analytics; and

  • account administration.

AIPQP may not independently verify the accuracy of these fields.

You should not provide another person's identity in a manner that constitutes impersonation, fraud or unlawful conduct.

7. TECHNICAL INFORMATION

When you use the Service, we may automatically collect technical information, including:

  • IP address;

  • browser type;

  • operating system;

  • device type;

  • device identifiers;

  • language settings;

  • time zone;

  • approximate geographic information derived from technical data;

  • referring website;

  • pages or functions accessed;

  • timestamps;

  • login information;

  • session information;

  • error information;

  • performance information;

  • network information;

  • API activity; and

  • security logs.

This information may be collected through server logs, cookies, SDKs and similar technologies.

8. USAGE INFORMATION

We may collect information about how the Service is used.

This may include:

  • account activity;

  • features used;

  • number and type of projects;

  • workflow activity;

  • AI requests;

  • processing volumes;

  • timestamps;

  • error events;

  • performance metrics;

  • session duration;

  • feature interaction;

  • storage usage;

  • API usage;

  • subscription activity; and

  • other technical or usage information.

We use this information to:

  • operate the Service;

  • understand demand;

  • improve usability;

  • identify problems;

  • prevent abuse;

  • improve performance;

  • develop features;

  • provide support;

  • maintain security;

  • measure Service usage; and

  • understand aggregate Service behavior.

9. CUSTOMER DATA

AIPQP allows users and organizations to submit information to the Service.

This may include:

  • engineering data;

  • manufacturing data;

  • product data;

  • quality data;

  • APQP information;

  • DFMEA;

  • PFMEA;

  • Control Plans;

  • process-flow information;

  • Work Instructions;

  • 8D information;

  • CAPA information;

  • supplier information;

  • inspection data;

  • measurement data;

  • process data;

  • project information;

  • drawings;

  • specifications;

  • documents;

  • images;

  • text;

  • spreadsheets;

  • production information;

  • customer requirements;

  • supplier requirements;

  • internal company information; and

  • other business information.

This information is referred to as “Customer Data”.

10. PERSONAL INFORMATION CONTAINED IN CUSTOMER DATA

Customer Data may contain personal information relating to:

  • employees;

  • contractors;

  • suppliers;

  • customers;

  • business contacts;

  • quality personnel;

  • engineers;

  • project personnel; or

  • other individuals.

Where an organization uses AIPQP to process such information on its behalf, the organization may be the controller/business and AIPQP may act as processor/service provider.

Additional data-processing terms may apply through an applicable Data Processing Agreement (“DPA”).

11. WE DO NOT REQUIRE PERSONAL INFORMATION IN EVERY ENGINEERING RECORD

AIPQP is primarily a manufacturing, engineering and quality platform.

Users should avoid including personal information in engineering or manufacturing records where such information is not necessary.

For example, where an engineering record can identify a responsible role without identifying an individual, users should consider using:

  • job title;

  • department;

  • employee identifier;

  • role;

  • team; or

  • other appropriate business reference,

where legally and operationally appropriate.

12. HOW WE USE PERSONAL INFORMATION

We may process personal information for the following purposes:

Account administration

  • create accounts;

  • maintain accounts;

  • authenticate users;

  • verify email addresses;

  • reset passwords;

  • recover accounts;

  • administer permissions.

Service provision

  • provide requested functionality;

  • process AI requests;

  • store information;

  • generate requested outputs;

  • maintain projects;

  • provide collaboration functionality;

  • provide integrations.

Security

  • detect unauthorized access;

  • prevent fraud;

  • detect abuse;

  • investigate security incidents;

  • protect accounts;

  • protect infrastructure;

  • maintain logs.

Support

  • respond to inquiries;

  • troubleshoot;

  • investigate problems;

  • communicate with users;

  • provide technical assistance.

Service improvement

  • analyze usage;

  • identify bugs;

  • improve performance;

  • develop features;

  • improve user experience;

  • understand product demand.

Legal compliance

  • comply with legal obligations;

  • respond to lawful requests;

  • establish or defend legal claims;

  • maintain required records;

  • enforce contractual rights.

Business administration

  • billing;

  • accounting;

  • auditing;

  • corporate administration;

  • business planning;

  • reporting.

13. LEGAL BASES FOR PROCESSING — GDPR / UK GDPR

Where GDPR or UK GDPR applies, AIPQP will process personal information on an applicable lawful basis.

Depending on the circumstances, this may include:

Contract

Processing necessary to:

  • create your account;

  • provide the Service;

  • authenticate your account;

  • provide requested functionality;

  • process transactions;

  • provide customer support.

Legitimate interests

We may rely on legitimate interests for activities such as:

  • security;

  • fraud prevention;

  • Service improvement;

  • technical analytics;

  • business administration;

  • protecting our legal rights;

  • preventing abuse;

  • maintaining infrastructure.

Where we rely on legitimate interests, we consider applicable rights and interests and avoid relying on this basis where your rights and interests override our legitimate interests.

Legal obligation

We may process information where necessary to comply with applicable law.

Consent

Where consent is legally required, we will request it.

You may withdraw consent where consent is the legal basis, although withdrawal does not affect processing lawfully conducted before withdrawal.

14. MARKETING

Where permitted by applicable law, AIPQP may send marketing communications concerning:

  • AIPQP features;

  • product updates;

  • new services;

  • educational materials;

  • events;

  • offers;

  • company news.

Where consent is required, we will obtain consent before sending marketing communications.

You may unsubscribe from marketing communications at any time.

Unsubscribing from marketing does not necessarily stop:

  • password-reset emails;

  • security alerts;

  • account notices;

  • billing notices;

  • legal notices;

  • Service notifications; or

  • other essential communications.

15. AI PROCESSING

AIPQP uses artificial intelligence to provide certain functionality.

When you request an AI-powered feature, information necessary to fulfill that request may be processed by AIPQP and, where applicable, third-party AI infrastructure providers.

AI processing may involve:

  • analyzing submitted information;

  • generating text;

  • generating engineering or quality information;

  • identifying patterns;

  • generating recommendations;

  • classifying information;

  • summarizing information;

  • transforming information;

  • creating documents;

  • assessing information; and

  • other automated processing.

16. CUSTOMER DATA AND AI MODEL TRAINING

Unless expressly agreed otherwise:

AIPQP does not use Customer Data to train general-purpose AI models for unrelated third parties.

This does not mean that Customer Data is never processed by AI systems.

Customer Data may be processed by AI systems when necessary to perform a function explicitly requested by the Customer.

For example, if a user asks AIPQP to generate a PFMEA based on uploaded manufacturing information, the relevant information must be processed to perform that request.

17. AI SERVICE PROVIDERS

AIPQP may use third-party AI infrastructure or models.

Such providers may process information transmitted to them to provide the requested functionality.

AIPQP will seek to use contractual and technical safeguards appropriate to the relevant processing.

Where required by law, applicable processor arrangements and international-transfer mechanisms will be used.

AIPQP may change AI providers as the Service develops.

18. AI OUTPUTS

AI-generated information may be inaccurate or incomplete.

AIPQP does not treat AI-generated information as inherently verified professional advice.

Users must independently review AI-generated:

  • engineering information;

  • manufacturing information;

  • quality information;

  • risk assessments;

  • FMEAs;

  • Control Plans;

  • APQP information;

  • corrective actions;

  • recommendations;

  • reports;

  • project decisions; and

  • other consequential outputs.

19. AUTOMATED DECISION-MAKING

AIPQP may perform automated analysis and generate recommendations.

Unless expressly stated otherwise, AIPQP is not intended to make legally binding decisions concerning individuals.

AIPQP's AI functionality is generally intended to support business, engineering, manufacturing and quality workflows rather than independently determine an individual's legal rights.

Where applicable law grants individuals rights concerning automated decision-making, AIPQP will respect those rights.

20. SENSITIVE PERSONAL INFORMATION

Users should not submit sensitive personal information to AIPQP unless:

  • it is necessary;

  • the user has appropriate authorization;

  • there is an appropriate lawful basis; and

  • applicable law permits the processing.

Sensitive information may include, depending on applicable law:

  • health information;

  • biometric information;

  • precise location;

  • financial information;

  • government identification information;

  • racial or ethnic information;

  • religious information;

  • genetic information;

  • political information;

  • sexual-orientation information; and

  • other specially protected categories.

AIPQP may restrict certain types of sensitive information where appropriate.

21. INFORMATION WE RECEIVE FROM ORGANIZATIONS

If your AIPQP account is provided by an employer or organization, we may receive information about you from that organization, such as:

  • name;

  • business email;

  • role;

  • organization;

  • account permissions;

  • workspace;

  • subscription status;

  • organizational identifiers.

The organization may control the account and information processed through the organizational workspace.

22. ORGANIZATIONAL ADMINISTRATORS

If you use AIPQP through an organization, administrators may be able to:

  • create or disable your account;

  • manage permissions;

  • access organizational projects;

  • manage Customer Data;

  • monitor account activity;

  • administer workspaces;

  • control access to organizational information.

The exact capabilities depend on the organization's configuration and applicable law.

23. INFORMATION WE RECEIVE FROM THIRD PARTIES

Where applicable, we may receive information from:

  • identity or authentication providers;

  • payment providers;

  • cloud providers;

  • integration providers;

  • business partners;

  • organizations that provide your account;

  • security providers;

  • fraud-prevention services;

  • analytics providers; and

  • other service providers.

We use such information consistently with applicable law.

24. HOW WE SHARE PERSONAL INFORMATION

We may disclose personal information to:

  • service providers;

  • cloud infrastructure providers;

  • AI providers;

  • hosting providers;

  • authentication providers;

  • email providers;

  • analytics providers;

  • payment providers;

  • security providers;

  • professional advisers;

  • legal advisers;

  • auditors;

  • regulators;

  • governmental authorities;

  • affiliates;

  • business successors; and

  • other parties where legally permitted.

We do not sell personal information merely because it is processed through the AIPQP Service.

Where a jurisdiction defines “sale”, “sharing”, “targeted advertising” or similar terms differently, the applicable jurisdiction-specific provisions apply.

25. SERVICE PROVIDERS

AIPQP may engage third-party providers to perform services such as:

  • hosting;

  • storage;

  • email delivery;

  • authentication;

  • cybersecurity;

  • analytics;

  • payment processing;

  • customer support;

  • AI processing;

  • database management;

  • infrastructure;

  • monitoring;

  • communications.

These providers may process personal information only as reasonably necessary to provide their services and subject to applicable contractual and legal requirements.

26. CORPORATE TRANSACTIONS

If AIPQP is involved in:

  • merger;

  • acquisition;

  • financing;

  • restructuring;

  • sale of assets;

  • bankruptcy;

  • reorganization;

  • transfer of business;

personal information may be disclosed to relevant parties where legally permitted and subject to applicable confidentiality and privacy requirements.

27. LEGAL DISCLOSURES

AIPQP may disclose personal information where reasonably necessary to:

  • comply with law;

  • comply with court orders;

  • respond to governmental requests;

  • protect users;

  • investigate fraud;

  • investigate security incidents;

  • enforce agreements;

  • establish or defend legal claims;

  • protect AIPQP's rights;

  • protect property; or

  • prevent serious harm.

We will seek to limit disclosures to what is reasonably necessary where legally permitted.

28. INTERNATIONAL TRANSFERS

AIPQP may operate internationally.

Personal information may therefore be processed in countries other than the country where it was originally collected.

Where applicable law restricts international transfers, AIPQP will use legally recognized mechanisms and safeguards.

Depending on applicable law, these may include:

  • adequacy decisions;

  • Standard Contractual Clauses;

  • UK International Data Transfer Agreements or Addendum;

  • contractual safeguards;

  • supplementary measures;

  • approved certifications;

  • localization measures; or

  • other lawful mechanisms.

29. EUROPEAN ECONOMIC AREA

Where GDPR applies, AIPQP will apply the GDPR requirements applicable to its role.

Individuals may have rights including:

  • access;

  • rectification;

  • erasure;

  • restriction;

  • objection;

  • data portability;

  • withdrawal of consent;

  • rights concerning automated decision-making where applicable; and

  • the right to lodge a complaint with a supervisory authority.

Some rights are subject to statutory exceptions.

30. INTERNATIONAL TRANSFERS FROM THE EEA

Where personal information is transferred outside the EEA and GDPR requires a transfer mechanism, AIPQP will use an applicable lawful mechanism.

This may include:

  • European Commission adequacy decisions;

  • Standard Contractual Clauses;

  • approved safeguards;

  • supplementary measures; or

  • another lawful transfer mechanism.

31. UNITED KINGDOM

Where UK GDPR or other UK data-protection law applies, AIPQP will comply with applicable requirements.

Individuals may have rights including:

  • access;

  • rectification;

  • erasure;

  • restriction;

  • objection;

  • portability;

  • withdrawal of consent; and

  • rights concerning automated decision-making where applicable.

International transfers will use appropriate UK-recognized mechanisms where required.

32. CHINA — PIPL

Where China's Personal Information Protection Law applies, AIPQP will process personal information in accordance with applicable Chinese requirements.

Depending on the circumstances, this may include requirements concerning:

  • lawful processing;

  • purpose limitation;

  • data minimization;

  • transparency;

  • individual rights;

  • sensitive personal information;

  • entrusted processing;

  • cross-border transfers;

  • data security;

  • retention;

  • security incidents;

  • and other requirements.

Where cross-border transfer of personal information is subject to Chinese legal requirements, AIPQP will implement applicable lawful mechanisms where required.

These may include, depending on applicable law:

  • security assessment requirements;

  • standard contractual arrangements;

  • certification;

  • separate consent where legally required;

  • localization;

  • or other legally recognized mechanisms.

33. UNITED STATES

United States privacy requirements differ between federal, state and local jurisdictions.

Where applicable, AIPQP may provide rights required by laws such as:

  • California privacy legislation;

  • Colorado privacy legislation;

  • Virginia privacy legislation;

  • Connecticut privacy legislation;

  • Utah privacy legislation;

  • Texas privacy legislation;

  • and other applicable state privacy laws.

Applicable rights may include:

  • access;

  • correction;

  • deletion;

  • portability;

  • opt-out rights;

  • restriction of certain processing;

  • appeal rights;

  • non-discrimination rights.

The exact rights available depend on applicable law and the individual's circumstances.

34. CALIFORNIA

Where the California Consumer Privacy Act, as amended (“CCPA”), applies, California residents may have rights including, subject to statutory exceptions:

  • right to know;

  • right to access;

  • right to delete;

  • right to correct;

  • right to opt out of certain sales or sharing;

  • right to limit certain uses of sensitive personal information;

  • right to non-discrimination;

  • right to correct inaccurate information.

AIPQP does not knowingly sell personal information in exchange for monetary consideration.

If applicable law defines “sale” or “sharing” more broadly, AIPQP will comply with applicable legal requirements.

California residents may submit privacy requests using the contact information provided below.

35. CANADA

Where Canadian privacy laws apply, including applicable federal or provincial legislation, AIPQP will process personal information in accordance with applicable requirements.

Depending on the circumstances, individuals may have rights relating to:

  • access;

  • correction;

  • consent;

  • withdrawal of consent;

  • complaint;

  • transparency; and

  • other statutory protections.

36. MEXICO

Where Mexican data-protection legislation applies, AIPQP will process personal information in accordance with applicable requirements.

Where required, AIPQP may provide information concerning:

  • purposes of processing;

  • categories of information;

  • transfers;

  • rights of individuals;

  • consent;

  • security;

  • retention; and

  • other legally required matters.

37. OTHER JURISDICTIONS

AIPQP intends this Privacy Policy to provide a global framework.

Where local privacy law provides additional rights or requires additional disclosures, AIPQP will comply with those mandatory requirements to the extent applicable.

Local statutory rights are not waived merely because they are not individually listed in this Privacy Policy.

38. COOKIES

AIPQP may use:

  • cookies;

  • local storage;

  • pixels;

  • SDKs;

  • session technologies;

  • similar technologies.

These technologies may be used for:

  • authentication;

  • security;

  • remembering preferences;

  • functionality;

  • analytics;

  • performance;

  • fraud prevention;

  • marketing where permitted.

Where consent is legally required, AIPQP will seek appropriate consent.

39. ESSENTIAL COOKIES

Some cookies or similar technologies may be necessary for:

  • authentication;

  • account security;

  • session management;

  • Service functionality;

  • fraud prevention.

These may be used where legally permitted without consent where they are strictly necessary.

40. ANALYTICS

AIPQP may use analytics technologies to understand:

  • how the Service is used;

  • which features are used;

  • performance;

  • errors;

  • technical problems;

  • user flows;

  • aggregate usage.

Where required, applicable consent will be obtained.

41. RETENTION OF PERSONAL INFORMATION

AIPQP retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law.

Retention periods may depend on:

  • the type of information;

  • purpose of processing;

  • account status;

  • contractual obligations;

  • legal requirements;

  • security requirements;

  • dispute requirements;

  • backup cycles;

  • regulatory requirements.

42. ACCOUNT INFORMATION RETENTION

We may retain account information while your account remains active.

After account termination, information may be deleted or retained for a reasonable period for:

  • legal compliance;

  • accounting;

  • security;

  • fraud prevention;

  • dispute resolution;

  • enforcement;

  • backups;

  • regulatory obligations.

43. CUSTOMER DATA RETENTION

Customer Data may be retained according to:

  • Customer's subscription;

  • applicable contractual arrangements;

  • account status;

  • deletion requests;

  • backup procedures;

  • legal obligations;

  • security requirements.

Where an organization controls Customer Data, that organization may determine retention periods subject to the applicable contractual arrangement.

44. BACKUPS

Information deleted from active systems may remain temporarily in backups.

Backup retention periods may vary according to technical and security requirements.

AIPQP will not ordinarily restore deleted information merely because it remains in a backup unless necessary for legitimate operational, legal or security reasons.

45. SECURITY

AIPQP uses reasonable technical and organizational measures designed to protect personal information.

Depending on the Service and applicable requirements, measures may include:

  • encryption;

  • access controls;

  • authentication;

  • logging;

  • monitoring;

  • security testing;

  • vulnerability management;

  • backup procedures;

  • incident-response processes;

  • employee access controls;

  • infrastructure security.

No security system can guarantee absolute protection.

46. SECURITY INCIDENTS

If AIPQP becomes aware of a security incident involving personal information, AIPQP will investigate and take reasonable steps to contain, remediate and prevent recurrence.

Where legally required, AIPQP will notify:

  • affected individuals;

  • customers;

  • regulators;

  • authorities;

within applicable legal timeframes.

The nature and timing of notification may depend on applicable law and the circumstances of the incident.

47. DATA MINIMIZATION

AIPQP seeks to collect and process information reasonably necessary for the purposes described in this Privacy Policy.

Users should not submit personal information that is unnecessary for the intended Service functionality.

48. ACCURACY

AIPQP seeks to maintain reasonably accurate personal information for purposes where accuracy is important.

Users may request correction of inaccurate personal information where applicable.

Because users may self-enter information, AIPQP does not guarantee that user-provided names or organization information are accurate.

49. YOUR PRIVACY RIGHTS

Depending on your jurisdiction, you may have rights including:

  • right to access;

  • right to receive a copy;

  • right to correct;

  • right to delete;

  • right to restrict processing;

  • right to object;

  • right to data portability;

  • right to withdraw consent;

  • right to opt out of certain processing;

  • right to opt out of targeted advertising where applicable;

  • right to opt out of certain profiling;

  • right to appeal a privacy decision where required;

  • right to complain to a regulator.

These rights are subject to applicable legal exceptions.

50. HOW TO EXERCISE YOUR RIGHTS

Privacy requests may be sent to:

[PRIVACY@AIPQP.COM]

Please include sufficient information for us to understand and process your request.

We may need to verify your request before providing information or making changes.

Verification will be designed to avoid collecting unnecessary personal information.

51. IDENTITY VERIFICATION FOR PRIVACY REQUESTS

AIPQP may take reasonable steps to verify a privacy request.

We will not ordinarily require government identification unless reasonably necessary and legally permitted.

The verification method may depend on:

  • sensitivity of the requested information;

  • account status;

  • type of request;

  • applicable law;

  • security risk.

52. RESPONSE TIMES

We will respond to privacy requests within the time period required by applicable law.

Where permitted, we may extend the response period when a request is complex or numerous.

If an extension is used where legally required, we will provide the applicable explanation.

53. REPRESENTATIVES

Where permitted by law, an individual may authorize another person to submit a privacy request on their behalf.

AIPQP may require evidence of authorization.

54. ORGANIZATIONAL USERS

If your personal information is processed by AIPQP solely on behalf of an Organization, you may need to direct your privacy request to that Organization.

AIPQP may assist the Organization in responding where required by applicable law and contractual arrangements.

55. RIGHT TO COMPLAIN

Where applicable, you may lodge a complaint with the relevant data-protection or privacy regulator.

For EU/EEA residents, this may include the supervisory authority in your habitual residence, place of work or location of an alleged infringement.

For UK residents, this may include the Information Commissioner's Office.

For residents of other jurisdictions, applicable local regulators may be available.

56. CHILDREN

AIPQP is primarily intended for professional and business use.

We do not intentionally design the Service to collect children's personal information where prohibited by applicable law.

If we become aware that we have collected personal information from a child in circumstances where applicable law requires deletion or parental involvement, we will take appropriate steps.

57. DO-NOT-TRACK

Some browsers provide “Do Not Track” signals.

There is no universally accepted technical standard governing all such signals.

AIPQP will respond to legally required privacy preference signals where applicable.

58. DO NOT SELL / OPT-OUT RIGHTS

Where applicable privacy law grants an opt-out right concerning:

  • sale;

  • sharing;

  • targeted advertising;

  • profiling;

AIPQP will provide the applicable mechanism.

Users may contact:

[PRIVACY@AIPQP.COM]

for applicable privacy requests.

59. PROFILING

AIPQP may use automated analysis for purposes such as:

  • security;

  • fraud prevention;

  • Service optimization;

  • feature recommendations;

  • usage analysis;

  • account administration.

Where applicable law grants rights concerning profiling, those rights apply.

60. NO GENERAL IDENTITY VERIFICATION

AIPQP does not generally verify the legal identity of every user.

Information supplied during registration may be self-declared.

Accordingly, the existence of an AIPQP account should not be treated as evidence that AIPQP has verified:

  • the person's legal identity;

  • professional qualification;

  • employment;

  • organizational authority;

  • company ownership;

  • professional license.

61. PROFESSIONAL INFORMATION

Where users provide information concerning:

  • job title;

  • engineering qualification;

  • professional license;

  • company position;

  • certifications;

such information may be self-declared unless AIPQP expressly states that a verification process applies.

62. DATA USED FOR SERVICE IMPROVEMENT

AIPQP may analyze information about how users interact with the Service to:

  • identify bugs;

  • improve workflows;

  • improve usability;

  • understand feature performance;

  • improve reliability;

  • develop new features.

Where Customer Data is involved, AIPQP will apply the contractual and privacy restrictions applicable to Customer Data.

63. AGGREGATED AND DE-IDENTIFIED INFORMATION

AIPQP may create aggregated or de-identified information from information processed through the Service where permitted by law.

Such information may be used for:

  • statistics;

  • analytics;

  • benchmarking;

  • Service improvement;

  • research;

  • capacity planning;

  • business analysis.

AIPQP will not intentionally use such information to identify an individual where it has been appropriately de-identified.

64. RE-IDENTIFICATION

Where AIPQP creates information intended to be de-identified, AIPQP will apply reasonable measures appropriate to the relevant data and purpose.

AIPQP will not intentionally attempt to re-identify properly de-identified information except where necessary for lawful security, legal or technical purposes.

65. DATA OWNERSHIP

This Privacy Policy does not transfer ownership of Customer Data.

Ownership and intellectual-property rights are governed by the AIPQP Terms of Service and applicable agreements.

66. CONFIDENTIAL BUSINESS INFORMATION

Engineering and manufacturing information may contain trade secrets or confidential business information.

AIPQP treats such information according to applicable contractual commitments and security measures.

Users should not submit information they are legally prohibited from disclosing.

67. INTERNATIONAL BUSINESS TRANSFERS

AIPQP may transfer business and account information as reasonably necessary to:

  • operate internationally;

  • provide the Service;

  • maintain infrastructure;

  • provide support;

  • comply with law;

  • conduct corporate transactions.

Applicable transfer safeguards will be used where legally required.

68. THIRD-PARTY WEBSITES

The Service may contain links to third-party websites.

AIPQP is not responsible for third-party privacy practices.

Users should review the privacy policies of third-party websites before providing personal information.

69. THIRD-PARTY INTEGRATIONS

If you connect AIPQP to another service, you authorize AIPQP to exchange information necessary to provide the integration, subject to your configuration and applicable law.

The third party's own privacy policy may apply to information processed by that third party.

70. PAYMENT INFORMATION

If you purchase paid services, payment information may be processed by third-party payment providers.

AIPQP may receive information such as:

  • payment status;

  • transaction identifier;

  • billing address;

  • subscription;

  • invoice information.

Payment-card information may be processed directly by payment providers rather than stored by AIPQP.

71. LEGAL RECORDS

AIPQP may retain records necessary to:

  • demonstrate contractual acceptance;

  • comply with legal requirements;

  • defend legal claims;

  • establish legal rights;

  • maintain accounting records;

  • investigate abuse;

  • maintain security.

72. BUSINESS CONTACTS

If you communicate with AIPQP as a business contact, we may process:

  • name;

  • business email;

  • company;

  • job title;

  • telephone number;

  • communications;

  • meeting information.

Such information may be used to manage the business relationship.

73. CUSTOMER SUPPORT

When you contact support, we may process:

  • account information;

  • communications;

  • technical information;

  • screenshots or files you choose to provide;

  • support history;

  • diagnostic information.

Support information may be retained as reasonably necessary for support, security, legal and quality purposes.

74. COMMUNICATION RECORDS

AIPQP may retain communications with users where reasonably necessary for:

  • customer support;

  • quality assurance;

  • dispute resolution;

  • legal compliance;

  • security;

  • Service improvement.

75. EMPLOYEE ACCESS

Access to personal information and Customer Data by AIPQP personnel will be restricted according to role and business necessity, subject to applicable law and security procedures.

76. DATA PROCESSING AGREEMENTS

Enterprise and organizational customers may enter into a DPA with AIPQP.

Where a DPA applies, it may address:

  • processing instructions;

  • security;

  • subprocessors;

  • international transfers;

  • data-subject rights;

  • breach notification;

  • deletion;

  • audit rights.

The DPA may supersede conflicting provisions of this Privacy Policy concerning processor activities.

77. SUBPROCESSORS

AIPQP may use subprocessors to provide the Service.

Subprocessors may process personal information and Customer Data according to the applicable contractual arrangements.

Where required by applicable law, AIPQP will provide appropriate information concerning subprocessors.

78. SUBPROCESSOR CHANGES

AIPQP may add or replace subprocessors where permitted by applicable law and contractual arrangements.

Where applicable, customers may receive notice of material changes and applicable objection rights.

79. DATA RESIDENCY

Unless expressly agreed otherwise, AIPQP does not guarantee that data will remain exclusively within a particular country or region.

Where a specific data-residency commitment is purchased or agreed in writing, that commitment will govern.

80. CHANGES TO THIS PRIVACY POLICY

AIPQP may update this Privacy Policy from time to time.

The “Last Updated” date will be changed when the Policy is materially updated.

Where legally required, AIPQP will provide additional notice or obtain consent.

Continued use of the Service after an updated Privacy Policy becomes effective may constitute acknowledgment where legally permitted.

81. MATERIAL CHANGES

If a change materially affects how AIPQP uses personal information, AIPQP will provide notice where required by applicable law.

Where applicable law requires affirmative consent to a new purpose, AIPQP will obtain such consent.

82. DATA PROTECTION OFFICER

Where applicable law requires AIPQP to appoint a Data Protection Officer (“DPO”), details will be provided here:

DPO: [NAME / ROLE]
Email: [DPO@AIPQP.COM]

If AIPQP is not legally required to appoint a DPO, privacy inquiries may be directed to:

[PRIVACY@AIPQP.COM]

83. EU REPRESENTATIVE

Where required by GDPR, AIPQP will provide the details of its EU representative here:

EU Representative: [NAME]
Address: [ADDRESS]
Email: [EMAIL]

If not required, this section does not create an obligation to appoint a representative.

84. UK REPRESENTATIVE

Where required by UK GDPR, AIPQP will provide the details of its UK representative here:

UK Representative: [NAME]
Address: [ADDRESS]
Email: [EMAIL]

If not legally required, this section does not create an obligation to appoint one.

85. PRIVACY CONTACT

For privacy questions, rights requests, complaints or concerns:

Email: [PRIVACY@AIPQP.COM]

Postal Address:
[LEGAL COMPANY NAME]
[ADDRESS]
[COUNTRY]

86. SECURITY CONTACT

Security vulnerabilities should be reported through:

[SECURITY@AIPQP.COM]

Do not send passwords or unnecessary sensitive personal information through security reports.

87. NO ABSOLUTE SECURITY GUARANTEE

Although AIPQP takes security seriously, no electronic system, network, database or transmission can be guaranteed to be completely secure.

AIPQP cannot guarantee that unauthorized persons will never defeat security measures.

88. PRIVACY BY DESIGN

AIPQP seeks to incorporate privacy and security considerations into the design and operation of the Service, including where appropriate:

  • access control;

  • data minimization;

  • security measures;

  • retention controls;

  • authentication;

  • logging;

  • privacy controls.

89. DATA PROTECTION IMPACT ASSESSMENTS

Where required by applicable law, AIPQP may conduct data-protection impact assessments or equivalent privacy risk assessments for relevant processing activities.

90. RECORDS OF PROCESSING

Where required by applicable law, AIPQP may maintain records describing relevant processing activities.

91. LEGAL BASIS RECORDS

Where GDPR or similar laws require documentation of legal bases, AIPQP may maintain appropriate records.

92. DATA BREACH COOPERATION

Where Customer uses AIPQP as a processor and a qualifying personal-data incident occurs, AIPQP will cooperate with Customer as required by applicable law and the applicable DPA.

Customer remains responsible for determining whether and how to notify its customers, employees, regulators or other parties where Customer is the controller.

93. PRIVACY REQUESTS FROM ORGANIZATIONAL USERS

Where AIPQP processes information on behalf of an organization, AIPQP may direct the requester to the relevant organization.

AIPQP may assist the organization as required by applicable law and contract.

94. RETENTION OF EMAIL INFORMATION

Email addresses may be retained for as long as necessary to:

  • operate accounts;

  • authenticate users;

  • provide password recovery;

  • provide security communications;

  • meet legal obligations;

  • prevent fraud;

  • maintain business records.

After account deletion, email information may remain in limited records where necessary for legitimate or legal purposes.

95. RETENTION OF USAGE INFORMATION

Usage information may be retained for appropriate periods for:

  • analytics;

  • security;

  • abuse prevention;

  • billing;

  • performance analysis;

  • legal compliance;

  • Service improvement.

Where possible, longer-term analytics may use aggregated or de-identified information.

96. USER DELETION REQUESTS

Where legally applicable, users may request deletion of their personal information.

Deletion may not be absolute where AIPQP is legally required or permitted to retain particular information.

Examples may include:

  • accounting records;

  • legal records;

  • security logs;

  • fraud-prevention records;

  • dispute records;

  • backup systems;

  • information necessary to establish or defend legal claims.

97. RESTRICTION OF PROCESSING

Where applicable law grants a right to restrict processing, AIPQP will process information subject to the applicable restriction, except where legally permitted to continue processing.

98. OBJECTION

Where applicable law provides a right to object, individuals may submit an objection.

AIPQP will evaluate the objection according to applicable law.

99. DATA PORTABILITY

Where applicable law provides a right to portability, AIPQP will provide information in an applicable structured, commonly used and machine-readable format where legally required.

100. WITHDRAWAL OF CONSENT

Where processing is based on consent, you may withdraw consent.

Withdrawal does not affect processing that occurred before withdrawal.

Withdrawal may affect the availability of particular features.

101. PRIVACY POLICY AND TERMS OF SERVICE

This Privacy Policy should be read together with the AIPQP Terms of Service.

The Terms of Service govern contractual use of the Service.

This Privacy Policy explains personal-information processing.

Where a DPA applies, it may govern personal-information processing performed on behalf of an organizational customer.

102. NO WAIVER OF MANDATORY RIGHTS

Nothing in this Privacy Policy is intended to:

  • waive statutory privacy rights;

  • restrict rights that cannot legally be restricted;

  • authorize unlawful processing;

  • eliminate mandatory data-protection obligations; or

  • prevent an individual from exercising legally protected rights.

103. JURISDICTION-SPECIFIC RIGHTS

AIPQP may publish supplemental privacy notices for particular jurisdictions.

Where a supplemental notice applies, it forms part of this Privacy Policy for users covered by that notice.

104. GLOBAL APPLICATION

This Privacy Policy is intended to provide a global privacy framework.

However, privacy and data-protection requirements vary by jurisdiction.

Where local law requires a different rule, the mandatory local rule applies.

105. CONTACT US

For privacy questions, requests or complaints:

[LEGAL COMPANY NAME]

Privacy Department

Address: [ADDRESS]

Email: [PRIVACY@AIPQP.COM]

Website: https://aipqp.com

106. EFFECTIVE DATE

This Privacy Policy is effective from:

[DATE]

and was last updated on:

[DATE]

107. USER ACKNOWLEDGMENT

By creating an AIPQP account, you acknowledge that you have been provided access to this Privacy Policy.

The recommended registration wording is:

“By creating an account, you agree to our Terms of Service and acknowledge our Privacy Policy.”

Acknowledgment of this Privacy Policy does not necessarily mean that every processing activity is based on consent.

AIPQP will rely on the applicable legal basis for each processing activity as required by applicable law.

108. PRIVACY PRINCIPLES

AIPQP seeks to process personal information according to the following principles, where applicable:

  • lawfulness;

  • fairness;

  • transparency;

  • purpose limitation;

  • data minimization;

  • accuracy;

  • storage limitation;

  • integrity;

  • confidentiality;

  • accountability;

  • security;

  • respect for individual rights.

109. FINAL PROVISION

If any provision of this Privacy Policy is determined to be inconsistent with mandatory applicable privacy law, that mandatory law shall prevail to the extent required.

The remaining provisions shall continue to apply.

END OF PRIVACY POLICY

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