1. Introduction
This Privacy Policy explains how AIPQP ("we", "us", or "our") collects, uses, stores, and shares personal data when you use our websites and platform (the "Service").
2. Data controller
Unless otherwise stated, AIPQP is the controller for personal data processed through the Service. Contact: info@aipqp.com.
3. Data we collect
- Account data: name, email address, organization name, role, and authentication information.
- Usage data: log events, feature usage, device/browser metadata, and IP address for security and operations.
- Customer Content: files and information you upload or generate in the Service (which may include personal data if you include it).
- Billing data: subscription and payment metadata processed by our payment providers.
- Support communications: messages you send to our team.
4. Purposes and legal bases
We process personal data to provide the Service, authenticate users, secure the platform, bill subscriptions, improve product quality, communicate service notices, and comply with law. Legal bases may include contract performance, legitimate interests, consent where required, and legal obligation.
5. AI processing
Where AI features are used, relevant Customer Content may be processed to generate drafts, assessments, or recommendations within your organizational context. AI outputs remain subject to human review. We do not use Customer Content from one customer to train models for another customer's workspace.
6. Sharing
We may share personal data with subprocessors that help us host, secure, email, or bill the Service, with advisors when required, or when required by law. We require appropriate contractual protections for processors.
7. International transfers
Where data is transferred internationally, we use appropriate safeguards such as standard contractual clauses or equivalent mechanisms where required.
8. Retention
We retain personal data for as long as needed to provide the Service, meet legal obligations, resolve disputes, and enforce agreements. After account deletion, we delete or anonymize personal data within a commercially reasonable period, except where retention is required by law or legitimate security needs.
9. Security
We apply technical and organizational measures designed to protect personal data, including access controls, encryption in transit, and organizational isolation of customer workspaces.
10. Your rights
Depending on applicable law (including GDPR), you may have rights to access, rectify, erase, restrict, or port your personal data, and to object to certain processing. You may also withdraw consent where processing is based on consent. To exercise rights, contact info@aipqp.com. You may lodge a complaint with a supervisory authority.
11. Account deletion
Signed-in users can request deletion of their account from platform settings. After verification, we deactivate the account and delete or anonymize associated personal data according to this Policy.
12. Cookies
Our marketing website uses cookies as described in our Cookie Policy. Essential cookies are required for core functionality; non-essential cookies are used only with consent where required.
13. Children
The Service is not directed to children under 16, and we do not knowingly collect personal data from children.
14. Changes
We may update this Privacy Policy and will post the revised version on this page with an updated date.
15. Contact
Privacy questions: info@aipqp.com.