AIPQP TERMS OF SERVICE
Effective Date: 01.06.2026
Last Updated: 01.06.2026
These Terms of Service (“Terms”) constitute a legally binding agreement between AIPQP, a company incorporated under the laws of Germany, (“AIPQP”, “we”, “us” or “our”), and the person or legal entity accessing or using the AIPQP services (“you”, “your” or “Customer”).
These Terms govern your access to and use of AIPQP, including the AIPQP website, applications, web applications, software, APIs, artificial-intelligence functionality, databases, documentation, tools, features, content and related services, including services made available through aipqp.com, app.aipqp.com and associated domains or applications (collectively, the “Service”).
By creating an account, accessing, browsing or using the Service, you agree to be legally bound by these Terms.
If you do not agree to these Terms, you must not create an account or use the Service.
1. ACCEPTANCE AND AUTHORITY
1.1 Individual users
If you access or use the Service as an individual, you represent that:
(a) you have the legal capacity required under the laws applicable to you to enter into these Terms;
(b) you are not prohibited by applicable law from using the Service; and
(c) all information you provide to AIPQP is provided in good faith.
1.2 Organizational users
If you access or use the Service on behalf of a company, corporation, partnership, association, governmental organization, educational institution or other legal entity (“Organization”), you represent and warrant that:
(a) you are authorized to accept these Terms on behalf of that Organization;
(b) the Organization agrees to be bound by these Terms; and
(c) your use of the Service is authorized by the Organization.
The Organization is responsible for the activities of its Authorized Users and for ensuring that its Authorized Users comply with these Terms.
1.3 Authorized Users
“Authorized User” means an individual authorized by Customer to use the Service under Customer’s account, subscription or workspace.
Customer is responsible for Authorized Users’ use of the Service to the extent permitted by applicable law.
2. ELECTRONIC ACCEPTANCE
You agree that electronically accepting these Terms, including by clicking an acceptance checkbox, button or similar mechanism, constitutes your legally binding acceptance of these Terms.
The following registration statement may be used:
“By creating an account, you agree to our Terms of Service and acknowledge our Privacy Policy.”
The Terms of Service and Privacy Policy should be presented through conspicuous hyperlinks before account creation.
AIPQP may maintain records of:
account creation;
acceptance of these Terms;
version of the Terms accepted;
date and time of acceptance;
email address associated with the account;
applicable consent or acknowledgment records;
relevant technical information; and
subsequent acceptance of amended Terms.
Such records may be maintained as evidence of the contractual relationship, subject to applicable law.
3. DESCRIPTION OF THE SERVICE
AIPQP provides software and AI-assisted functionality for manufacturing, engineering, quality management, product development, supplier management and related business processes.
Depending on the applicable Service version, plan and features, AIPQP may provide functionality relating to:
Advanced Product Quality Planning (“APQP”);
project management;
engineering project management;
quality planning;
manufacturing quality assessment;
engineering-data analysis;
DFMEA;
PFMEA;
process-flow analysis;
Control Plans;
Work Instructions;
measurement-system analysis;
supplier quality;
8D;
CAPA;
corrective and preventive actions;
quality risk analysis;
manufacturing risk analysis;
document generation;
engineering data generation;
engineering-data transformation;
quality-data analysis;
AI-assisted assessment;
AI-generated recommendations;
AI-generated documents;
AI-assisted project management;
reporting;
dashboards;
workflow management;
data import and export;
integrations;
APIs; and
other functionality introduced by AIPQP.
AIPQP may modify, add, remove, replace or discontinue features from time to time, subject to applicable contractual obligations and mandatory law.
4. IMPORTANT NATURE OF THE SERVICE
AIPQP is a software and AI assistance platform.
AIPQP is not, merely by providing the Service:
an engineering firm;
a manufacturing company;
a product manufacturer;
a product certifying body;
a testing laboratory;
an inspection body;
a notified body;
a certification authority;
a regulatory authority;
a safety authority;
a legal adviser;
a professional engineering adviser;
a quality certification body;
an auditor;
an OEM;
a supplier;
a medical adviser; or
a substitute for qualified human professional judgment.
Use of AIPQP does not transfer engineering, manufacturing, quality, product-safety or regulatory responsibility from Customer to AIPQP.
5. ARTIFICIAL INTELLIGENCE
5.1 AI functionality
The Service may use artificial intelligence, machine learning, statistical models, large language models, automated reasoning systems, algorithms and other automated technologies (“AI Technology”).
AI Technology may analyze Customer Data and generate:
text;
assessments;
recommendations;
classifications;
risk information;
engineering information;
quality information;
project information;
summaries;
reports;
tables;
documents;
suggested actions;
proposed corrective actions;
proposed controls;
proposed failure modes;
proposed causes;
proposed effects;
proposed rankings;
proposed project activities; and
other outputs (“AI Outputs”).
5.2 AI Outputs may be incorrect
Customer expressly acknowledges that AI Outputs may be:
inaccurate;
incomplete;
outdated;
inconsistent;
ambiguous;
misleading;
unsuitable;
technically incorrect;
based on incomplete information;
based on incorrect Customer Data;
missing important risks;
overinclusive;
underinclusive;
inconsistent with applicable standards;
inconsistent with customer-specific requirements;
inconsistent with manufacturing conditions;
inconsistent with actual production conditions;
unsuitable for safety-critical applications; or
otherwise defective.
5.3 Human validation is mandatory
Customer must independently review, validate and approve AI Outputs before using them for:
engineering decisions;
product design;
manufacturing release;
process release;
quality release;
safety decisions;
regulatory submissions;
customer submissions;
APQP approval;
PPAP approval;
supplier approval;
production decisions;
corrective actions;
process changes;
product changes;
risk acceptance;
maintenance decisions;
inspection decisions;
testing decisions;
product release; or
any other consequential activity.
Customer is solely responsible for determining whether an AI Output is correct and appropriate.
6. NO GUARANTEE OF ENGINEERING OR QUALITY ACCURACY
AIPQP does not warrant or guarantee that an AI Output:
(a) correctly identifies all failure modes;
(b) correctly identifies all causes;
(c) correctly identifies all effects;
(d) correctly calculates or recommends risk values;
(e) correctly determines severity;
(f) correctly determines occurrence;
(g) correctly determines detection;
(h) correctly determines risk priority;
(i) correctly identifies process controls;
(j) correctly identifies preventive controls;
(k) correctly identifies detection controls;
(l) correctly satisfies APQP requirements;
(m) correctly satisfies PPAP requirements;
(n) correctly satisfies IATF requirements;
(o) correctly satisfies ISO requirements;
(p) correctly satisfies an OEM's requirements;
(q) correctly satisfies a supplier's requirements;
(r) correctly satisfies applicable laws;
(s) correctly satisfies customer-specific requirements;
(t) correctly reflects the actual physical manufacturing process;
(u) correctly reflects the actual production environment;
(v) correctly reflects actual machine capability;
(w) correctly reflects actual measurement-system capability;
(x) correctly reflects actual process capability;
(y) correctly reflects actual material characteristics;
(z) correctly reflects actual product characteristics; or
(aa) is suitable for any particular manufacturing, engineering or quality purpose.
7. CUSTOMER PROFESSIONAL RESPONSIBILITY
Customer retains complete responsibility for:
engineering decisions;
design decisions;
manufacturing decisions;
process decisions;
quality decisions;
safety decisions;
product-release decisions;
regulatory decisions;
customer submissions;
supplier decisions;
risk acceptance;
engineering approvals;
quality approvals;
APQP approvals;
PPAP approvals;
production release;
change management; and
all consequences arising from such decisions.
Customer must maintain appropriate internal review, approval, verification and validation procedures.
8. NO PRODUCT OR PROCESS CERTIFICATION
Use of AIPQP does not constitute:
product certification;
process certification;
engineering certification;
APQP certification;
PPAP certification;
quality certification;
safety certification;
regulatory approval;
OEM approval;
supplier approval;
conformity assessment; or
legal compliance certification.
AIPQP does not represent that any document generated through the Service constitutes an officially approved or certified document.
9. ACCOUNT REGISTRATION
Certain functionality requires an account.
AIPQP may request:
email address;
password;
full name;
organization name;
country or region;
account information;
authentication information; and
other information reasonably necessary for account administration.
9.1 Email verification
AIPQP may require verification of the email address associated with an account.
Email verification verifies access to the relevant email address.
Email verification does not verify identity.
Unless expressly stated otherwise by AIPQP, AIPQP does not verify:
legal name;
identity;
age;
employment;
employer;
organization;
professional qualification;
professional license;
engineering qualification;
authority to represent an organization;
ownership of intellectual property; or
accuracy of the organization information supplied by the user.
9.2 Names and organizations
Users may be permitted to provide a name and organization name during registration without documentary identity verification.
AIPQP may rely on information supplied by the user for account administration but does not represent that such information has been independently verified.
Users must not intentionally impersonate another person or organization or knowingly provide information for fraudulent or unlawful purposes.
10. REGISTRATION INFORMATION
AIPQP may collect, store and process account information for purposes including:
account creation;
authentication;
email verification;
password reset;
account recovery;
security;
fraud prevention;
abuse prevention;
customer support;
Service administration;
technical operation;
usage measurement;
Service analytics;
product improvement;
troubleshooting;
legal compliance;
enforcement of these Terms; and
protection of AIPQP, its users and third parties.
Processing of personal information is additionally governed by the AIPQP Privacy Policy.
11. PASSWORDS AND ACCOUNT SECURITY
Customer is responsible for protecting account credentials.
Customer must:
maintain password confidentiality;
use appropriate password security;
not knowingly disclose passwords to unauthorized persons;
promptly notify AIPQP of suspected compromise;
take reasonable measures to secure devices used to access the Service; and
cooperate reasonably with security measures.
AIPQP may require password changes or additional authentication where reasonably necessary for security.
12. PASSWORD RESET
AIPQP may provide password-reset functionality using the verified email address associated with an account.
AIPQP is not responsible for unauthorized access resulting from:
compromised email accounts;
stolen devices;
shared credentials;
insecure passwords;
phishing;
malware;
unauthorized access to Customer systems; or
Customer's failure to maintain reasonable security,
except to the extent liability cannot lawfully be excluded.
13. CUSTOMER DATA
“Customer Data” means all data, information, documents, files, text, images, drawings, engineering information, manufacturing information, quality information, project information, supplier information, product information, specifications, measurements, records, instructions and other content submitted to, uploaded to, transmitted through or otherwise processed by the Service on Customer's behalf.
Customer retains its ownership rights in Customer Data.
Nothing in these Terms transfers ownership of Customer Data to AIPQP.
14. CUSTOMER'S RIGHTS IN CUSTOMER DATA
Customer represents and warrants that it has all rights, licenses, permissions, authorizations and lawful bases necessary for AIPQP to process Customer Data in accordance with these Terms.
Customer is responsible for determining whether it is legally permitted to submit particular information to AIPQP.
Customer must not submit information where doing so would:
breach law;
breach contract;
violate confidentiality obligations;
violate intellectual-property rights;
violate trade-secret obligations;
violate export controls;
violate sanctions;
violate data-protection requirements; or
otherwise expose AIPQP to unlawful processing obligations,
unless Customer has obtained all required permissions and appropriate contractual arrangements are in place.
15. PERSONAL DATA IN CUSTOMER DATA
Customer may submit personal information to the Service.
Where Customer uses AIPQP to process personal information on Customer's behalf, Customer is responsible for ensuring that such processing is lawful.
Where applicable, AIPQP and Customer may enter into a Data Processing Agreement (“DPA”).
Where applicable law requires AIPQP to act as a processor, service provider or equivalent role, AIPQP will process personal information in accordance with the applicable DPA and applicable law.
The Privacy Policy governs personal information processed by AIPQP for its own purposes, such as account administration.
16. DATA PROTECTION
AIPQP's processing of personal information is described in the AIPQP Privacy Policy.
The Privacy Policy is available at:
https://app.aipqp.com/privacy-policy
The Privacy Policy may contain jurisdiction-specific information concerning:
GDPR;
UK GDPR;
applicable United States privacy laws;
Canadian privacy laws;
Mexican privacy laws;
China's PIPL;
international transfers;
data retention;
data-subject rights;
cookies;
analytics;
security;
subprocessors; and
other privacy matters.
Where mandatory data-protection law grants rights that cannot be excluded, those rights remain applicable.
17. INTERNATIONAL DATA PROCESSING
AIPQP may operate internationally and may use infrastructure, service providers and subprocessors located in countries other than Customer's country.
Customer acknowledges that international data transfers may occur where permitted by applicable law.
Where required by applicable law, AIPQP will implement legally recognized safeguards for restricted international transfers.
Such safeguards may include:
adequacy mechanisms;
standard contractual clauses;
UK transfer mechanisms;
contractual protections;
approved certifications;
supplementary measures;
localization measures; or
other lawful transfer mechanisms.
Where a jurisdiction imposes mandatory localization or cross-border transfer requirements, AIPQP will apply the requirements to the extent legally applicable to AIPQP's processing.
18. CHINA
Where Customer or an Authorized User is located in China, Customer is responsible for ensuring that Customer's use of the Service complies with applicable Chinese law.
This may include requirements relating to:
personal information;
cross-border transfers;
data localization;
cybersecurity;
important data;
consent;
data-security assessments;
standard contracts;
regulatory filings;
data-subject rights; and
other applicable requirements.
AIPQP may impose additional technical, contractual or geographic restrictions where reasonably necessary to comply with applicable Chinese law.
Nothing in these Terms authorizes Customer to transfer information to AIPQP where such transfer would be unlawful.
19. EUROPEAN UNION / EEA
Where EU or EEA data-protection law applies, the parties intend to comply with applicable mandatory requirements.
Nothing in these Terms is intended to:
waive mandatory GDPR rights;
prevent exercise of statutory data-subject rights;
authorize unlawful international transfers;
remove mandatory processor obligations; or
restrict rights that cannot legally be restricted.
Where required, AIPQP will provide appropriate processor documentation.
20. UNITED KINGDOM
Where UK data-protection law applies, the parties intend to comply with applicable mandatory requirements.
Where required, appropriate UK international-transfer mechanisms will be used.
Mandatory rights under UK data-protection law are not excluded by these Terms.
21. UNITED STATES
Where United States federal, state or local law applies, Customer and AIPQP will comply with mandatory provisions applicable to the relevant processing or transaction.
Because United States privacy requirements differ between jurisdictions, applicable state-specific rights may apply where legally required.
Nothing in these Terms is intended to waive non-waivable statutory rights.
22. CANADA
Where Canadian privacy law applies, Customer and AIPQP will comply with mandatory applicable requirements.
Depending on the parties, processing and jurisdiction, applicable federal or provincial privacy requirements may apply.
Nothing in these Terms excludes rights that cannot legally be excluded.
23. MEXICO
Where Mexican data-protection law applies, AIPQP and Customer will comply with applicable mandatory requirements.
Nothing in these Terms limits mandatory rights available under applicable Mexican law.
24. DATA SECURITY
AIPQP will maintain reasonable technical and organizational safeguards appropriate to the nature of the Service and information processed.
Security measures may include, as appropriate:
access controls;
authentication;
encryption;
logging;
monitoring;
infrastructure security;
vulnerability management;
backup procedures;
incident response procedures;
personnel controls; and
security reviews.
No system connected to the internet can be guaranteed to be completely secure.
Customer acknowledges that security risks cannot be eliminated entirely.
25. CUSTOMER SECURITY RESPONSIBILITIES
Customer remains responsible for:
endpoint security;
employee security;
Authorized User security;
credential management;
internal permissions;
device security;
network security;
data classification;
determining what data may be uploaded;
maintaining backups where appropriate; and
maintaining appropriate internal security procedures.
26. CONFIDENTIAL INFORMATION
“Confidential Information” means non-public information disclosed by one party to the other that reasonably should be understood to be confidential.
Customer Data will generally be treated as Customer Confidential Information.
Each party shall use reasonable care to protect the other party's Confidential Information.
A receiving party may disclose Confidential Information to employees, contractors, professional advisers, service providers and subprocessors who have a legitimate need to know and are subject to appropriate confidentiality obligations.
Confidentiality obligations do not apply to information that:
(a) is publicly available without breach;
(b) was lawfully known before disclosure;
(c) is independently developed;
(d) is lawfully received from another source without confidentiality obligations; or
(e) must be disclosed by law or governmental authority.
Where legally permitted, the receiving party will provide reasonable notice of compelled disclosure.
27. CUSTOMER DATA AND AI MODEL TRAINING
Unless expressly agreed otherwise in writing:
AIPQP will not use Customer Data to train a general-purpose AI model for the benefit of unrelated third parties.
This does not prevent AIPQP from processing Customer Data as necessary to:
provide the Service;
generate requested AI Outputs;
process user requests;
maintain functionality;
secure the Service;
prevent abuse;
troubleshoot;
provide support;
comply with law;
monitor technical performance; or
perform other activities expressly permitted under the Privacy Policy or applicable agreement.
AIPQP may use aggregated or appropriately de-identified information for analytics, performance measurement and Service improvement where permitted by applicable law.
28. THIRD-PARTY AI PROVIDERS
AIPQP may use third-party AI infrastructure, models, APIs and technology providers.
AIPQP may transmit information necessary to fulfill Customer's request to such providers, subject to applicable contractual, technical and legal safeguards.
AIPQP may change AI providers from time to time.
Where appropriate, AIPQP may maintain a list of relevant subprocessors or providers through its security or privacy documentation.
29. AI OUTPUT OWNERSHIP
Subject to applicable law and third-party rights, Customer may use AI Outputs generated for Customer through the Service for Customer's legitimate business purposes.
AIPQP does not guarantee that AI Outputs:
are copyrightable;
are unique;
are original;
are free from third-party intellectual-property rights;
are free from similar outputs generated for other users; or
may legally be used for every intended purpose.
Customer is responsible for determining whether use of an AI Output is lawful and appropriate.
30. FEEDBACK
If Customer provides suggestions, recommendations, ideas, comments or other feedback concerning the Service (“Feedback”), AIPQP may use that Feedback without restriction and without compensation, provided that AIPQP does not thereby acquire ownership of Customer Confidential Information.
Customer should not submit Confidential Information as Feedback unless necessary.
31. AIPQP INTELLECTUAL PROPERTY
AIPQP and its licensors retain all rights in:
software;
source code;
object code;
algorithms;
models;
AI systems;
prompts;
system architecture;
interfaces;
workflows;
databases;
documentation;
trademarks;
logos;
designs;
methodologies;
platform architecture;
APIs;
technical processes;
proprietary know-how;
improvements; and
derivative works.
Except as expressly stated, no rights are granted to Customer.
32. LICENSE TO USE THE SERVICE
Subject to these Terms, AIPQP grants Customer a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Service during the applicable subscription period.
Customer may use the Service only for lawful internal business or professional purposes consistent with the applicable plan.
33. RESTRICTIONS
Customer must not:
(a) sell, resell, rent, lease or sublicense the Service unless expressly authorized;
(b) provide unauthorized third parties with access;
(c) circumvent usage limits;
(d) bypass authentication;
(e) interfere with Service operation;
(f) introduce malicious code;
(g) attack or probe the Service;
(h) attempt unauthorized access;
(i) reverse engineer the Service except where prohibited from restricting such activity by mandatory law;
(j) extract source code;
(k) extract proprietary system prompts;
(l) extract model parameters;
(m) reproduce proprietary databases;
(n) scrape the Service at unreasonable scale;
(o) use the Service to create an unauthorized competing service;
(p) use automated access methods in violation of published technical restrictions;
(q) use the Service to infringe third-party rights;
(r) impersonate another person or organization;
(s) upload unlawful content;
(t) upload data without required authorization;
(u) use the Service for unlawful surveillance;
(v) use the Service to facilitate cyberattacks;
(w) use the Service to violate sanctions or export controls;
(x) interfere with another user's account;
(y) attempt to defeat security measures;
(z) use the Service in a manner likely to materially damage AIPQP's systems or other users;
(aa) use AI Outputs as a substitute for mandatory professional approval; or
(ab) use the Service for a purpose prohibited by applicable law.
34. HIGH-RISK AND SAFETY-CRITICAL USE
Customer must not rely solely on AIPQP for decisions involving substantial risk to:
human life;
health;
physical safety;
critical infrastructure;
aviation;
transportation safety;
medical devices;
nuclear facilities;
military systems;
safety-critical machinery;
hazardous industrial systems; or
other highly consequential applications.
Where AIPQP is used in such environments, Customer must implement appropriate qualified-human review, validation, testing and approval.
35. REGULATORY COMPLIANCE
Customer is solely responsible for determining regulatory requirements applicable to Customer's products, processes and activities.
AIPQP does not guarantee compliance with:
ISO standards;
IATF standards;
automotive customer requirements;
OEM requirements;
regulatory requirements;
governmental requirements;
industry standards;
contractual specifications;
customer-specific requirements;
supplier requirements; or
internal corporate requirements.
36. CUSTOMER DATA QUALITY
AIPQP's results depend materially on information provided by Customer.
Customer is responsible for the quality, completeness, accuracy and suitability of Customer Data.
Incorrect, incomplete, outdated or misleading Customer Data may result in incorrect AI Outputs and other Service results.
AIPQP is not responsible for errors caused by inaccurate, incomplete or misleading Customer Data.
37. NO BACKUP GUARANTEE
Unless expressly included in the applicable Service plan or agreement, Customer should maintain appropriate independent copies of critical Customer Data.
AIPQP may maintain backups for operational and security purposes but does not guarantee that every item of Customer Data can be restored following every failure.
38. DATA EXPORT
Where technically supported, AIPQP may provide mechanisms for exporting Customer Data.
Export functionality may vary according to:
plan;
file type;
feature;
technical limitations;
account status; and
applicable law.
Customer remains responsible for maintaining appropriate copies of critical information.
39. DATA RETENTION
AIPQP may retain Customer Data for as long as reasonably necessary to provide the Service and fulfill contractual, security, legal and operational requirements.
Following account termination, AIPQP may delete Customer Data according to its applicable retention procedures.
Certain information may be retained where reasonably necessary for:
legal compliance;
fraud prevention;
security;
dispute resolution;
accounting;
taxation;
enforcement of agreements;
legitimate business records; or
other legally permitted purposes.
40. DELETION
Customer may request deletion of account information or Customer Data where the applicable Service and applicable law permit such deletion.
Deletion may be subject to:
legal retention requirements;
contractual obligations;
security requirements;
unresolved disputes;
backup cycles; and
other lawful retention requirements.
Deletion from active systems may not immediately result in deletion from all backup systems.
41. SERVICE AVAILABILITY
AIPQP will use commercially reasonable efforts to maintain Service availability.
AIPQP does not guarantee uninterrupted availability.
The Service may be unavailable because of:
maintenance;
upgrades;
infrastructure failures;
internet failures;
telecommunications failures;
third-party provider failures;
cybersecurity incidents;
force majeure;
governmental actions;
emergency measures; or
other circumstances outside AIPQP's reasonable control.
42. CHANGES TO THE SERVICE
AIPQP may modify, update, improve, replace or discontinue portions of the Service.
Where legally or contractually required, AIPQP will provide reasonable notice of material discontinuation.
AIPQP is not required to maintain any particular feature indefinitely unless expressly agreed in writing.
43. THIRD-PARTY SERVICES
The Service may depend upon third-party services.
These may include:
cloud providers;
hosting providers;
AI providers;
email providers;
payment providers;
analytics providers;
authentication providers;
storage providers;
communications providers;
integration providers; and
other infrastructure providers.
AIPQP is not responsible for independent failures of third-party services beyond AIPQP's reasonable control.
44. BETA AND EXPERIMENTAL FEATURES
AIPQP may provide beta, experimental, preview or early-access functionality.
Such functionality may:
contain errors;
change without notice;
have reduced availability;
produce unexpected results;
be discontinued; or
differ materially from production functionality.
Customer uses such functionality at its own risk.
45. FREE ACCOUNTS
AIPQP may offer free accounts or free Service functionality.
Free functionality may be:
limited;
subject to quotas;
subject to technical restrictions;
changed or discontinued;
subject to reduced support; or
subject to deletion after inactivity.
Unless otherwise expressly stated, free functionality is provided without a guaranteed service level.
46. PAID SERVICES
Paid Services are subject to the applicable pricing displayed by AIPQP or agreed in writing.
Customer is responsible for applicable:
taxes;
VAT;
GST;
sales taxes;
withholding taxes;
duties; and
other governmental charges,
except taxes imposed on AIPQP's net income.
47. SUBSCRIPTIONS
Subscriptions may automatically renew where expressly stated during purchase.
Where automatic renewal applies, Customer may cancel renewal through the applicable account controls or according to AIPQP's cancellation procedures.
Mandatory consumer cancellation rights remain unaffected.
48. PAYMENT
Customer authorizes AIPQP or its payment provider to charge applicable fees according to the selected subscription.
AIPQP may suspend paid functionality for overdue undisputed amounts after reasonable notice where permitted by law.
Payment providers may process payment information under their own terms.
AIPQP does not necessarily receive or store full payment-card information.
49. REFUNDS
Refund rights depend on:
the applicable subscription;
the purchase terms;
applicable law; and
any separately agreed commercial terms.
Nothing in these Terms excludes mandatory refund or cancellation rights.
50. TAXES
Customer is responsible for taxes associated with Customer's purchase or use of the Service, except taxes based solely on AIPQP's income.
Where legally required, AIPQP may collect applicable taxes at checkout.
51. ACCOUNT SUSPENSION
AIPQP may suspend an account where reasonably necessary because of:
security risk;
suspected fraud;
abuse;
unlawful activity;
material breach;
non-payment;
technical risk;
regulatory requirement;
sanctions or export-control concerns;
risk to other users; or
risk to AIPQP's infrastructure.
Where reasonably practicable and legally permitted, AIPQP will provide notice and an opportunity to remedy the relevant issue.
52. TERMINATION BY CUSTOMER
Customer may stop using the Service at any time.
Where Customer has a paid subscription, cancellation will be handled according to the applicable subscription terms.
53. TERMINATION BY AIPQP
AIPQP may terminate the agreement or an account where:
Customer materially breaches these Terms;
Customer engages in unlawful activity;
Customer repeatedly violates acceptable-use requirements;
continued Service would create an unreasonable security risk;
continued Service would violate applicable law;
payment obligations remain materially overdue;
the Service is discontinued; or
another termination right applies under a separate agreement.
54. EFFECT OF TERMINATION
Upon termination:
Customer's right to access the Service ends;
Authorized Users' access may end;
active subscriptions may terminate according to applicable terms;
Customer Data may become inaccessible; and
applicable surviving provisions remain effective.
Sections concerning intellectual property, confidentiality, liability, dispute resolution, payment obligations, indemnification, acceptable use and other provisions that by their nature should survive will survive termination.
55. CUSTOMER DATA AFTER TERMINATION
AIPQP may retain or delete Customer Data in accordance with its retention procedures and applicable law.
Customer should export necessary data before termination where export functionality is available.
AIPQP is not responsible for Customer's failure to export data before termination, except where liability cannot legally be excluded.
56. INTELLECTUAL PROPERTY CLAIMS
Customer must not upload or use material through the Service in a manner that infringes third-party intellectual-property rights.
AIPQP may remove or restrict access to content where reasonably necessary to address a credible legal complaint, security concern or infringement allegation.
57. USER CONTENT
Customer remains responsible for content submitted to the Service.
Customer must not submit content that:
is unlawful;
infringes rights;
contains malicious code;
violates confidentiality obligations;
violates applicable sanctions;
violates export controls;
unlawfully contains personal information; or
violates these Terms.
58. PUBLICITY
AIPQP will not publicly identify Customer as a customer without Customer's permission unless otherwise agreed.
AIPQP may use aggregated or de-identified statistical information for business and Service-improvement purposes where permitted by law.
59. ANALYTICS AND USAGE INFORMATION
AIPQP may collect technical and usage information concerning operation of the Service, including:
account activity;
feature usage;
performance;
errors;
device information;
browser information;
approximate location derived from technical information where applicable;
IP address;
timestamps;
system logs; and
other technical telemetry.
Such information may be used for:
security;
abuse prevention;
troubleshooting;
product improvement;
analytics;
capacity planning;
billing;
Service operation; and
legal compliance,
subject to the Privacy Policy and applicable law.
60. COOKIES AND SIMILAR TECHNOLOGIES
AIPQP may use cookies and similar technologies.
Where required by applicable law, AIPQP will obtain appropriate consent or provide applicable controls.
Details are provided in the Privacy Policy and applicable cookie notice.
61. EXPORT CONTROLS AND SANCTIONS
Customer must comply with applicable export-control, sanctions and trade laws.
Customer must not use the Service to facilitate prohibited transactions or activities.
AIPQP may restrict access where reasonably necessary to comply with applicable sanctions, export controls or governmental requirements.
62. ANTI-BRIBERY AND ANTI-CORRUPTION
Customer must not use the Service in connection with bribery, corruption, fraud, money laundering or other unlawful conduct.
63. GOVERNMENT AND REGULATED USERS
Governmental, regulated or highly sensitive organizations may be subject to additional requirements.
AIPQP does not represent that the standard Service satisfies every government, defense, critical-infrastructure or regulated-industry security framework.
Additional written contractual arrangements may be required.
64. OPEN-SOURCE SOFTWARE
The Service may contain open-source software.
Applicable open-source licenses may govern certain components independently of these Terms.
Nothing in these Terms is intended to restrict rights granted under an applicable open-source license.
65. COPYRIGHT AND TRADEMARKS
AIPQP trademarks, logos, service names and branding may not be used without authorization.
Third-party trademarks remain the property of their respective owners.
66. NO PROFESSIONAL ADVICE
Information provided through the Service does not constitute legal, engineering, quality, regulatory, financial, medical, safety or other professional advice.
Customer must obtain appropriate professional advice where required.
67. NO GUARANTEE OF BUSINESS RESULTS
AIPQP does not guarantee:
cost savings;
quality improvements;
reduced defects;
reduced warranty claims;
improved customer satisfaction;
successful audits;
successful PPAP;
successful APQP;
successful certification;
increased productivity;
increased profitability;
regulatory approval;
reduced manufacturing risk; or
any particular commercial outcome.
68. WARRANTIES BY CUSTOMER
Customer represents that:
(a) Customer has authority to enter into these Terms;
(b) Customer's use of the Service will comply with applicable law;
(c) Customer has rights necessary to submit Customer Data;
(d) Customer will not knowingly submit unlawful information;
(e) Customer will maintain appropriate security; and
(f) Customer will independently review consequential AI Outputs.
69. DISCLAIMER OF WARRANTIES
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
AIPQP DISCLAIMS, TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALL WARRANTIES NOT EXPRESSLY STATED IN THESE TERMS, INCLUDING IMPLIED WARRANTIES OF:
MERCHANTABILITY;
FITNESS FOR A PARTICULAR PURPOSE;
NON-INFRINGEMENT;
ACCURACY;
RELIABILITY;
AVAILABILITY;
SECURITY;
QUALITY;
SUITABILITY; AND
UNINTERRUPTED OPERATION.
AIPQP DOES NOT WARRANT THAT THE SERVICE OR AI OUTPUTS WILL BE:
ACCURATE;
COMPLETE;
ERROR-FREE;
UNINTERRUPTED;
SECURE;
CURRENT;
SUITABLE FOR CUSTOMER'S PURPOSE;
COMPLIANT WITH CUSTOMER'S REQUIREMENTS; OR
FREE OF THIRD-PARTY RIGHTS.
Nothing in this section excludes a warranty or statutory right that cannot legally be excluded.
70. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AIPQP SHALL NOT BE LIABLE FOR:
INDIRECT LOSS;
CONSEQUENTIAL LOSS;
INCIDENTAL LOSS;
SPECIAL LOSS;
EXEMPLARY DAMAGES;
PUNITIVE DAMAGES;
LOSS OF PROFITS;
LOSS OF REVENUE;
LOSS OF BUSINESS;
LOSS OF CONTRACTS;
LOSS OF GOODWILL;
LOSS OF REPUTATION;
LOSS OF ANTICIPATED SAVINGS;
LOSS OF PRODUCTION;
LOSS OF PRODUCTIVITY;
LOSS OF DATA; OR
LOSS ARISING FROM BUSINESS INTERRUPTION,
except to the extent such exclusion is prohibited by applicable law.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AIPQP'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE GREATER OF:
(A) THE TOTAL FEES ACTUALLY PAID BY CUSTOMER TO AIPQP FOR THE SERVICE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR
(B) USD [AMOUNT].
For free users, the maximum aggregate liability shall, to the maximum extent permitted by law, be USD [AMOUNT].
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
71. EXCLUDED LIABILITY LIMITATIONS
Nothing in these Terms shall exclude or limit liability to the extent such exclusion or limitation is prohibited by applicable mandatory law.
This may include, depending on applicable law:
death or personal injury caused by negligence;
fraud;
fraudulent misrepresentation;
willful misconduct;
statutory consumer rights;
mandatory data-protection rights;
mandatory product-liability rights; or
other non-excludable liability.
72. CUSTOMER INDEMNIFICATION
To the maximum extent permitted by law, Customer shall defend, indemnify and hold harmless AIPQP, its affiliates, officers, directors, employees and service providers from third-party claims, damages, liabilities, costs and reasonable expenses arising from:
(a) Customer Data;
(b) Customer's unlawful use of the Service;
(c) Customer's breach of these Terms;
(d) infringement caused by Customer Data;
(e) Customer's failure to obtain required rights or permissions;
(f) Customer's violation of applicable law;
(g) Customer's unauthorized use of AI Outputs; or
(h) Customer's use of the Service in violation of applicable restrictions.
This indemnification obligation does not apply to the extent the relevant claim is caused by AIPQP's own liability that cannot legally be transferred to Customer.
73. INDEMNIFICATION PROCEDURE
A party seeking indemnification shall, where legally permissible:
provide reasonably prompt notice;
provide reasonable cooperation;
permit the indemnifying party to control the defense and settlement.
The indemnifying party may not settle a claim in a manner that admits fault by, imposes non-monetary obligations on, or materially prejudices the rights of the indemnified party without appropriate consent.
74. GOVERNING LAW
These Terms shall be governed by the laws of [JURISDICTION], without regard to conflict-of-law principles, except to the extent mandatory law provides otherwise.
The governing law does not eliminate mandatory legal rights applicable to Customer.
75. MANDATORY LOCAL LAW
These Terms are intended to apply internationally.
However, if mandatory law in Customer's jurisdiction provides rights or protections that cannot legally be waived or excluded, those rights and protections shall apply.
Nothing in these Terms is intended to:
unlawfully deprive consumers of statutory rights;
unlawfully restrict data-protection rights;
unlawfully exclude product liability;
unlawfully exclude employment rights;
unlawfully exclude mandatory contractual rights;
unlawfully restrict access to courts where such access cannot legally be restricted; or
otherwise circumvent mandatory law.
76. DISPUTE RESOLUTION
The parties shall first attempt in good faith to resolve disputes through reasonable discussions.
Subject to mandatory law, disputes shall be submitted to the courts of [CITY, COUNTRY].
Nothing prevents a person from bringing proceedings in another court where mandatory law grants that person the right to do so.
For enterprise customers, the parties may agree in writing to a different dispute-resolution mechanism, including arbitration.
77. INTERNATIONAL USERS
The Service may be accessed internationally.
Customer is responsible for determining whether Customer's use of the Service is lawful in Customer's jurisdiction.
AIPQP does not represent that every feature is available or legally appropriate in every country.
AIPQP may restrict functionality in particular countries where required by law, sanctions, export controls, infrastructure limitations or regulatory requirements.
78. FORCE MAJEURE
AIPQP shall not be liable for delay or failure caused by circumstances beyond its reasonable control, including:
natural disasters;
earthquakes;
floods;
fires;
war;
terrorism;
civil unrest;
epidemics;
pandemics;
governmental action;
sanctions;
telecommunications failures;
internet failures;
cloud-provider failures;
infrastructure failures;
cyberattacks;
labor disputes;
power failures;
supply-chain disruptions; or
other events beyond reasonable control.
79. ASSIGNMENT
Customer may not assign these Terms without AIPQP's prior written consent except where such restriction is prohibited by mandatory law.
AIPQP may assign these Terms in connection with:
merger;
acquisition;
restructuring;
financing;
sale of assets;
corporate reorganization; or
transfer of substantially all relevant business assets.
80. SUBCONTRACTORS
AIPQP may use affiliates, contractors and subprocessors to provide the Service.
AIPQP remains responsible for its contractual obligations concerning such providers to the extent required by applicable law.
81. NOTICES
AIPQP may provide notices through:
email;
the Service;
account notifications;
website notices;
administrative dashboards; or
other reasonable electronic methods.
Customer is responsible for maintaining a current email address.
82. ELECTRONIC COMMUNICATIONS
Customer consents to receiving electronic communications relating to:
account administration;
security;
password resets;
billing;
Service operation;
legal notices;
changes to the Service;
changes to Terms; and
other Service-related matters,
subject to applicable law.
83. CHANGES TO THESE TERMS
AIPQP may update these Terms.
If a change materially affects Customer's rights or obligations, AIPQP will provide reasonable notice where required by applicable law.
The updated Terms will identify an updated effective date.
Continued use of the Service after the effective date may constitute acceptance to the extent permitted by applicable law.
Where applicable law requires affirmative acceptance, AIPQP may require Customer to affirmatively accept the revised Terms.
84. SEVERABILITY
If any provision is held invalid, unlawful or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, where legally permissible.
If modification is not possible, the provision shall be severed.
The remaining provisions remain effective.
85. WAIVER
Failure to enforce a provision does not constitute a waiver.
A waiver must be express and shall apply only to the specific circumstance for which it was given.
86. NO THIRD-PARTY BENEFICIARIES
Except where expressly stated or required by applicable law, these Terms do not create enforceable rights for third parties.
87. ENTIRE AGREEMENT
These Terms, together with:
the Privacy Policy;
applicable DPA;
applicable order form;
subscription terms;
enterprise agreement;
applicable service-level agreement; and
other expressly incorporated terms,
constitute the agreement governing Customer's use of the Service.
88. ORDER OF PRECEDENCE
If documents conflict, the following order applies unless otherwise expressly agreed:
mandatory applicable law;
executed enterprise agreement;
applicable DPA for data-protection matters;
applicable order form;
applicable service-level agreement;
these Terms;
other incorporated policies.
89. LANGUAGE
These Terms may be translated into other languages.
Unless applicable law requires otherwise, the English-language version shall control in the event of inconsistency.
Where mandatory local law requires a particular language, the legally required version shall apply.
90. NO PARTNERSHIP
Nothing in these Terms creates:
a partnership;
joint venture;
agency relationship;
employment relationship;
fiduciary relationship; or
franchise relationship
between Customer and AIPQP.
Neither party may represent otherwise.
91. NO AUTHORITY TO BIND AIPQP
Customer may not represent that Customer has authority to bind AIPQP.
92. COMPLIANCE WITH CUSTOMER REQUIREMENTS
Customer remains responsible for determining whether AIPQP satisfies Customer's internal:
security requirements;
procurement requirements;
engineering requirements;
quality requirements;
privacy requirements;
data-residency requirements;
regulatory requirements; and
customer-specific requirements.
Unless expressly agreed in writing, AIPQP makes no representation that the Service satisfies Customer's particular internal requirements.
93. AUDIT AND CUSTOMER VERIFICATION
Customer may conduct reasonable due diligence concerning AIPQP's security and privacy practices using information made available through AIPQP's documentation, security materials, policies and contractual documentation.
Additional audits or assessments may require a separate agreement and may be subject to reasonable security and confidentiality restrictions.
94. SECURITY INCIDENTS
Where required by applicable law or contractual agreement, AIPQP will notify affected customers or authorities of qualifying security incidents within legally required periods.
AIPQP may investigate and remediate security incidents before providing complete information where immediate investigation is necessary.
Customer shall reasonably cooperate with AIPQP concerning security incidents affecting Customer's use of the Service.
95. CUSTOMER'S INTERNAL APPROVAL SYSTEM
Customer acknowledges that AIPQP is intended to support, rather than replace, Customer's internal:
engineering review;
quality review;
manufacturing review;
risk review;
change-control procedures;
approval procedures;
document-control procedures;
regulatory review; and
product-release procedures.
Customer must maintain such procedures where appropriate.
96. NO RELIANCE ON AUTOMATED RESULTS
Customer shall not treat an automated result as inherently correct merely because it was generated by AIPQP.
The fact that AIPQP generates, recommends, ranks, scores, approves within a workflow, summarizes or otherwise presents information does not constitute an independent professional validation of that information.
97. CUSTOMER RESPONSIBILITY FOR FINAL DOCUMENTS
Where AIPQP generates a document, report, assessment, FMEA, Control Plan, APQP artifact, project plan, work instruction or other engineering or quality document, Customer is responsible for:
reviewing it;
correcting errors;
completing missing information;
confirming applicable requirements;
obtaining required approvals;
maintaining document control; and
determining whether and when it may be released.
98. CUSTOMER-SPECIFIC REQUIREMENTS
Customer-specific requirements may differ materially between:
OEMs;
suppliers;
industries;
products;
plants;
countries;
customers;
contracts; and
manufacturing processes.
AIPQP does not guarantee that generalized AI-generated information satisfies every Customer-specific requirement.
Customer must verify such requirements independently.
99. CHANGES TO MANUFACTURING PROCESSES
Customer is solely responsible for evaluating the consequences of manufacturing or engineering changes.
AIPQP Outputs concerning a proposed change are recommendations or assistance only and do not constitute formal engineering or manufacturing approval.
100. THIRD-PARTY CONTENT
The Service may contain links, integrations or information originating from third parties.
AIPQP does not guarantee the accuracy or availability of third-party content.
Third-party services may be subject to separate terms.
101. ACCOUNT OWNERSHIP
The account is associated with the email address and account information registered with AIPQP.
Where an account belongs to an Organization, ownership and administrative rights may be determined by the applicable organizational subscription or agreement.
AIPQP may reasonably request information to determine account ownership in the event of a dispute.
102. ORGANIZATIONAL ACCOUNTS
Where an account is associated with an Organization:
the Organization may administer Authorized Users;
the Organization may control access;
the Organization may determine workspace permissions;
the Organization may access organizational data where permitted by the Service configuration;
individual users may have reduced control over organizational data; and
Customer must ensure that its internal arrangements comply with applicable law.
103. EMPLOYEE AND CONTRACTOR USERS
Where Customer permits employees or contractors to use AIPQP, Customer is responsible for ensuring that such users have appropriate authorization.
Customer must not provide unauthorized persons with access to confidential organizational data.
104. PROFESSIONAL CREDENTIALS
AIPQP does not independently verify professional qualifications unless AIPQP expressly states that a particular verification program applies.
Users must not falsely represent that AIPQP has certified or verified their professional qualifications.
105. ACCOUNT INFORMATION IS NOT IDENTITY VERIFICATION
For avoidance of doubt:
AIPQP's registration process is primarily an account and email-verification process and is not necessarily an identity-verification process.
The name and organization information supplied by a user may be self-declared and may not be independently verified.
106. ABUSE AND FRAUD
AIPQP may investigate suspected:
fraud;
impersonation;
account abuse;
credential abuse;
automated abuse;
data theft;
intellectual-property infringement;
security attacks; or
other violations.
AIPQP may take reasonable measures to protect the Service and its users.
107. ACCOUNT LIMITATIONS
AIPQP may impose reasonable limits concerning:
storage;
API usage;
AI processing;
requests;
file sizes;
projects;
users;
processing capacity;
rate limits; and
other resources.
Applicable limits may vary by plan.
108. API USE
Where AIPQP provides an API:
API credentials must be kept confidential;
API usage must comply with applicable limits;
API access may be rate-limited;
unauthorized sharing of credentials is prohibited;
AIPQP may modify API functionality;
deprecated APIs may be discontinued after reasonable notice where practicable; and
Customer remains responsible for applications using the API.
109. AUTOMATED ACCESS
Automated access is permitted only through interfaces expressly authorized by AIPQP.
Unauthorized scraping, crawling, extraction or automated access may be restricted.
110. DATA OWNERSHIP DOES NOT GUARANTEE DATA ACCESS
Customer's ownership of Customer Data does not guarantee perpetual technical access to that data through AIPQP.
Customer should maintain appropriate independent copies of critical information.
111. PRIVACY RIGHTS REQUESTS
Individuals may exercise privacy rights described in the Privacy Policy, subject to applicable law.
AIPQP may need to verify requests to prevent unauthorized disclosure or deletion.
Where AIPQP processes personal information solely on behalf of an Organization, requests may need to be directed to the relevant Organization.
112. CHILDREN
Unless expressly stated otherwise, the Service is intended for professional and business use and is not directed toward children.
Users must not use the Service in violation of applicable age restrictions.
Where applicable law imposes special requirements concerning children's information, those requirements apply.
113. SENSITIVE INFORMATION
Customer should not submit highly sensitive personal information unless necessary and legally authorized.
Where Customer has special requirements for sensitive data, Customer should contact AIPQP before submitting such information.
114. TRADE SECRETS
Customer is responsible for determining whether information constitutes a trade secret and whether Customer is authorized to disclose it to AIPQP.
AIPQP will handle Customer Confidential Information according to these Terms and applicable law.
115. EXPORT OF CUSTOMER DATA
Customer is responsible for ensuring that exporting Customer Data from AIPQP complies with applicable laws and contractual restrictions.
116. SERVICE LOCATION
AIPQP may process information in countries where AIPQP or its service providers operate, subject to applicable legal requirements and contractual safeguards.
Where a specific data-residency commitment is required, it must be expressly agreed in writing.
117. SECURITY DOCUMENTATION
AIPQP may provide security information through its security documentation or trust center.
Such information is informational unless expressly incorporated into a written agreement.
118. INSURANCE
Unless expressly agreed in writing, AIPQP does not represent that it maintains any particular level or type of insurance coverage for Customer's benefit.
119. CUSTOMER PROCUREMENT TERMS
Customer purchase orders or procurement terms do not modify these Terms unless expressly accepted in writing by an authorized AIPQP representative.
Any conflicting Customer terms are rejected unless expressly agreed.
120. SURVIVAL
The following provisions survive termination to the extent applicable:
intellectual property;
confidentiality;
Customer obligations;
payment obligations;
indemnification;
warranty disclaimers;
liability limitations;
dispute resolution;
governing law;
data retention;
audit records;
and provisions that by their nature should survive.
121. CONTACT
Legal notices and questions concerning these Terms may be sent to:
[LEGAL COMPANY NAME]
[REGISTERED ADDRESS]
Legal Email: [LEGAL@AIPQP.COM]
General support may be available through the Service.
122. FINAL ACKNOWLEDGMENT
By creating an AIPQP account, accessing the Service or using the Service, you acknowledge that:
you have had an opportunity to review these Terms;
you agree to these Terms to the extent permitted by applicable law;
you understand that AIPQP uses artificial intelligence;
you understand that AI Outputs may contain errors;
you understand that AIPQP does not replace qualified engineering, manufacturing, quality, safety, legal or regulatory professionals;
you remain responsible for reviewing and approving consequential outputs;
you are responsible for the legality of Customer Data submitted to AIPQP;
you understand that email verification does not necessarily constitute identity verification;
you understand that information supplied during registration may be self-declared;
you understand that the Service may involve international processing;
you agree to use the Service lawfully; and
you agree to the AIPQP Privacy Policy.
REGISTRATION ACCEPTANCE
The recommended registration checkbox is:
☐ By creating an account, you agree to our Terms of Service and acknowledge our Privacy Policy.
The checkbox should be unchecked by default.
The account should not be created until the user affirmatively selects the checkbox, except where a particular jurisdiction permits a different mechanism and AIPQP deliberately implements that mechanism.
Terms of Service: https://app.aipqp.com/terms-of-service
Privacy Policy: https://app.aipqp.com/privacy-policy
AIPQP may retain historical versions of these Terms for contractual and legal recordkeeping purposes.

